List of Changes to CPCU 520
Most of the major changes consisted of sections being deleted or greatly pared down.
Below is a list of the specific differences we found between prior 3rd edition textbook and the current 1st edition online course:
Please note: We do not provide any guarantee or warranty that this is an all-inclusive list of the changes to The Institutes’ latest edition of this course.
Chapter 2 [insurance regulation]
- Licensing Insurance Personnel — Producers [reduced discussion]
Chapter 3 [marketing & distribution]
- Group Marketing [greatly reduced discussion]
- Omnichannel Marketing System [removed]
Chapter 4 [underwriting]
- Staff Underwriting Activities — Reviewing and revising pricing plans [greatly reduced discussion]
- How Does an Underwriter Succeed in an Evolving Role? (video) [newly added content]
- Measuring Underwriting Results — Financial Measures — Distortions Created by the Underwriting Cycle [removed]
Chapter 5 [risk control & premium auditing]
- Conducting Physical Surveys [greatly reduced discussion]
Chapter 6 [claims]
- External Claims Contacts — Producers [newly added]
Chapter 9 [information technology]
- Types of Business Information Systems [removed]
Chapter 10 [strategic management]
- Decline Mode Strategies [modified content]