Curious as to what changed between the 3rd edition textbook for CPCU® 520 – Insurance Operations and  1st edition digital course CPCU® 520 – Connecting the Business of Insurance Operations? We’ve got a list right here, which will help you decide if you should buy the updated study materials.

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Looking for our printables-only package? Click here.

List of Changes to CPCU 520

Most of the major changes consisted of sections being deleted or greatly pared down.

Below is a list of the specific differences we found between prior 3rd edition textbook and the current 1st edition online course:

Please note: We do not provide any guarantee or warranty that this is an all-inclusive list of the changes to The Institutes’ latest edition of this course.

Chapter 2 [insurance regulation]

  • Licensing Insurance Personnel — Producers [reduced discussion]

Chapter 3 [marketing & distribution]

  • Group Marketing [greatly reduced discussion]
  • Omnichannel Marketing System [removed]

Chapter 4 [underwriting]

  • Staff Underwriting Activities — Reviewing and revising pricing plans [greatly reduced discussion]
  • How Does an Underwriter Succeed in an Evolving Role? (video) [newly added content]
  • Measuring Underwriting Results — Financial Measures — Distortions Created by the Underwriting Cycle [removed]

Chapter 5 [risk control & premium auditing]

  • Conducting Physical Surveys [greatly reduced discussion]

Chapter 6 [claims]

  • External Claims Contacts — Producers [newly added]

 Chapter 9 [information technology]

  • Types of Business Information Systems [removed]

Chapter 10 [strategic management]

  • Decline Mode Strategies [modified content]

CPCU 520 Study Materials

  • For buyer's personal use only (non-transferrable and not for resale)

  • Based on CPCU 520: Meeting Challenges Across Insurance Operations (1st edition)

  • Delivery for online study program: Instant access provided after purchase

  • Delivery for printables-only bundle: PDF instantly sent by email after purchase

Why our study programs work

Lots of companies offer study materials too, but here is why our study programs stand out:

 

See the concepts in action

You will be tested on your ability to apply the concepts to different situations, so we provide plenty of examples to show you how things work.

Less is NOT always more

Some things won't make sense until you have enough background info. We give extra context where you'd need it to fully grasp the material.

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Learn AND remember

Besides learning the content, you have to remember it all. Our paid study programs include our famous study guides that make it super easy to refresh your memory.

Get Your CPCU 520 Study Materials NOW!

About your instructor

Insurance Exam Guides (IEG) was founded by Stacy Trinh, CPCU®, who first started her teaching journey at the request of her co-workers who were preparing for their CPCU exams. Because of her reputation as an adept trainer and motivator, Stacy's co-workers had asked her to lead a class. The feedback on her sessions and study materials was overwhelming positive, and her students encouraged her to share what she had to offer with the rest of the CPCU community.

Since then, Stacy created a library of study materials for both CPCU® and AINS® that have helped thousands of students pass their exams. As an accounting major and former claims adjuster, her style of instruction incorporates both a financial and operational perspective that makes her study materials well-rounded. She looks forward to helping many more students continue to succeed, including you!

Disclaimers: The Institutes, CPCU®, and AINS® are trademarks of the American Institute For Chartered Property Casualty Underwriters, d/b/a The Institutes. InsuranceExamGuides.com is not affiliated or associated with The Institutes in any way, and The Institutes do not endorse, approve, support, or otherwise recognize InsuranceExamGuides.com or its products or services. CPCU® and AINS® are registered trademarks of The Institutes. All rights reserved.