Curious as to what changed between the 3rd edition textbook for CPCU® 520 – Insurance Operations and 1st edition digital course CPCU® 520 – Connecting the Business of Insurance Operations? We’ve got a list right here, which will help you decide if you should buy the updated study materials.
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List of Changes to CPCU 520
Most of the major changes consisted of sections being deleted or greatly pared down.
Below is a list of the specific differences we found between prior 3rd edition textbook and the current 1st edition online course:
Please note: We do not provide any guarantee or warranty that this is an all-inclusive list of the changes to The Institutes’ latest edition of this course.
Chapter 2 [insurance regulation]
- Licensing Insurance Personnel — Producers [reduced discussion]
Chapter 3 [marketing & distribution]
- Group Marketing [greatly reduced discussion]
- Omnichannel Marketing System [removed]
Chapter 4 [underwriting]
- Staff Underwriting Activities — Reviewing and revising pricing plans [greatly reduced discussion]
- How Does an Underwriter Succeed in an Evolving Role? (video) [newly added content]
- Measuring Underwriting Results — Financial Measures — Distortions Created by the Underwriting Cycle [removed]
Chapter 5 [risk control & premium auditing]
- Conducting Physical Surveys [greatly reduced discussion]
Chapter 6 [claims]
- External Claims Contacts — Producers [newly added]
Chapter 9 [information technology]
- Types of Business Information Systems [removed]
Chapter 10 [strategic management]
- Decline Mode Strategies [modified content]
CPCU 520 Study Materials
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For buyer's personal use only (non-transferrable and not for resale)
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Based on CPCU 520: Meeting Challenges Across Insurance Operations (1st edition)
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Delivery for online study program: Instant access provided after purchase
- Delivery for study guide bundle: PDF instantly sent by email after purchase
Full Study Program
Everything you need to fully prepare- Comprehensive study guide (PDF)
- Bonus Printables (PDF) (see full list below)
- Online video lessons (with captions & full transcripts)
- Streaming audio option (so you can study on the go)
- Chapter quizzes
- Full-length practice exam
- Hosted on Thinkific.com course platform
- Free lifetime updates
Study Guide Only
Our signature PDF study guides- Comprehensive study guide (PDF)
- Bonus printables (PDF) (see full list below)
Online video lessons-
Streaming audio option (so you can study on the go) -
Over 200 practice questions -
Chapter quizzes -
Full-length practice exam - Free lifetime updates
Why our study programs work
Many companies offer study materials for the AINS & CPCU designations, but here is why our study programs stand out:
See concepts in action
You will be tested on your ability to apply the concepts to different situations, so we provide plenty of examples to show you how things work.
Less is not always more
Some things won't make sense until you have enough background info. We give extra context where you'd need it to fully grasp the material.
Easy to review
Besides learning the content, you have to remember it all. Our paid study programs include our famous study guides that make it super easy to refresh your memory.
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Disclaimers: The Institutes, CPCU®, and AINS® are trademarks of the American Institute For Chartered Property Casualty Underwriters, d/b/a The Institutes. InsuranceExamGuides.com is not affiliated or associated with The Institutes in any way, and The Institutes do not endorse, approve, support, or otherwise recognize InsuranceExamGuides.com or its products or services. CPCU® and AINS® are registered trademarks of The Institutes. All rights reserved.